www.arenawaterinstinct.co.nz (Website) is an e-commerce website owned by Eagar For Leisure Limited (trading as EFL) that allows consumers to browse, select and purchase Arena products. Use of the Website is subject to acceptance of these Terms and Conditions.

Disclaimer and Liability

Every effort has been made to ensure the information contained on the Website is correct, however EFL makes no warranty as the accuracy, comprehensiveness, or correctness of any products on the Website, and provides all products on an "as is" basis.

EFL, including our partners, directors, officers, shareholders, employees, agents, contractors, and other third parties associated with running the Website, to the maximum extent permitted by law, disclaim all liability and responsibility for any loss or damage that might be suffered by you or any third party caused by the Website or the products sold on it INCLUDING, WITHOUT LIMITATION, LOSS OR DAMAGE SUFFERED AS A RESULT OF NEGLIGENCE.


EFL takes the security of your personal information very seriously. For more information please see our Privacy Policy.

Personal Information

Any personal information collected by EFLl shall not be disclosed to any third party unrelated to the EFL business unless such a disclosure is authorised or required by law, or you have expressly consented to such a disclosure. EFL otherwise relies on its Privacy Policy.

Credit Card Information & Payment

Credit card information collected for the purpose of payment of products purchased at arenawaterinstinct.co.nz be stored securely using a PCI DSS compliant solution. Credit card information will be masked on your account and will not be visible to arenawaterinstinct.co.nz Customer Service operators. Provision of credit card information as payment for the product/s constitutes an agreement of your purchase of the selected product/s. You must not pay or attempt to pay for product/s using fraudulent credit card information.

Security of Your Account

If you create an account with arenawaterinstinct.co.nz you will be required to provide a password. You acknowledge that you are solely responsible for maintaining the security of your password.

Each time you use the password, you will be deemed to be authorised to access and use the Website in a manner consistent with these Terms & Conditions. This means that you are responsible for any products purchased using your account details. You must notify EFL / arenawaterinstinct.co.nz if at any time you believe someone has access to your password.

Reviews and Comments

You may post reviews and make, comments on the content on our Website. The content however must not be illegal, obscene, threatening, defamatory, infringing of intellectual property rights, invasive of privacy, or otherwise objectionable to third parties and is not permitted to consist of or contain software viruses, commercial solicitation, mass mailings, or any form of "spam." EFL reserves the right to remove such content at any time, and without notice to you.

If you post content, and unless we indicate otherwise, you grant EFL a nonexclusive, royalty-free, perpetual, irrevocable right to use, reproduce, modify, adapt, publish, distribute, and display such content on its Website and on any other marketing material EFL Ltd may create.

Pricing and GST

All prices on the Website are quoted in New Zealand dollars and include GST. GST is subject to change and users of the arena Website will not be informed by EFL if a change occurs. All prices are subject to change. All prices displayed on this Website are only valid online at the time shown.

Customer Communications

EFL / arenawaterinstinct.co.nz will communicate with you about your order and the purchased product using email. Account holders must provide a valid email address to arenawaterinstinct.co.nz for this purpose

From time to time, arenawaterinstinct.co.nz Ltd will also send you marketing material. If you do not wish to receive such material, you may unsubscribe from our mailing list at any time by editing your newsletter settings under My Account or using the unsubscribe function in the electronic marketing communication.

Order Cancellations

You may cancel your order or parts of your order before the order is dispatched by EFL. EFLl will not charge you for the orders cancelled nor will we charge you a cancellation fee. However, once the order is dispatched for delivery you are unable to cancel the order. EFLl also reserves the right to cancel your order if:

? You provide an unauthorised credit card
? We are unable to process payment on the credit card provided
? You provide invalid personal details
? The product has become unavailable

EFL will notify you before cancelling your order.

Suspension, Termination and Effect of Termination

If you breach these terms and conditions, EFL reserves the right to suspend or terminate your account at any time without prior notice to you. If your account is suspended or terminated, you will not be able to access the Website.

If you are awaiting delivery of products, EFL reserves the right to cancel your order. A refund may be issued to the credit card provided during the purchase process.


EFL delivers within New Zealand and will make best efforts to deliver products within 4 working days to the address specified by you during the purchase process. EFL will use best efforts to meet the indicated delivery time.


The Website may contain links to other websites on the Internet that are owned and operated by third parties. You acknowledge that we are not responsible for the operation of or content located on or through any such other website.


This contract will be governed by the laws of New Zealand. Any dispute arising out of your use of the Website, or the products purchased on it, will be subject to the exclusive courts of that jurisdiction.


When you register your personal details to establish an account or to place an order, a secure server is used. Secure Sockets Layer (SSL) encrypts the information you send through this website. EFL makes no warranty in respect of the strength or effectiveness of that encryption and accept no responsibility for events arising from unauthorised access of the information you provide.


All information, text, material, graphics, software and advertisements on the Website are Copyright (c) of EFL and its suppliers and/or licensors, unless expressly indicated as otherwise. The Website content is protected by New Zealand and international copyright and trade mark laws. You must not modify, copy or distribute the Website content in any way except as expressly provided for on the website or expressly authorised in writing by EFL
You must not frame or embed in another website any of the material appearing on this website without our prior written consent.

You may store a reproduction of the content on the Website on your local computer for the sole purpose of viewing the content; and print hard copies of the content for the sole purpose of viewing and purchasing products but not for any other use, including commercial use.

Changes to Terms and Conditions

EFL reserves the right to change these Terms and Conditions of its service without informing you. The Terms and Conditions for existing orders shall be upheld by EFL. You should check our Website for any updated Terms and Conditions.

Contact Us

You can find our contact details on our Contact Us page.