Shipping Information to take note when purchasing from Arena Water Instinct Official New Zealand Online Store.



We only ship from this website to New Zealand Addresses. We have a flat shipping rate of $10 for orders under $100.



Any order over $100 will receive FREE shipping.



We do however Ship to the Pacific Islands and we ask to send us an enquiry before placing your order so we can quote of shipping. 



We also allow free Pick-ups from our Warehouse Outlet Store, which you can find at 
Unit 9, 16 Jamaica Drive, Grenada North, Wellington.



Once we receive your order we will organise for it to be dispatched immediately. We will endeavour to deliver your order anywhere in NZ within 4 working days.

We do our best to ensure that all products listed on our website are currently in stock. In the unlikely event that an item you have ordered isn't available or we are unable to fulfil your order, we will notify you to arrange to either place your item(s) on back-order, offering an alternative product, or offer you a full refund.



If you have any questions or concerns regarding our Shipping please don’t hesitate to contact us at